Privacy Policy

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The privacy of your personal information is very important to us. We use the latest security features on this site to protect your private transactions. We also make sure that your personal information is never given to others. We want you to understand these privacy concerns we have, so that you know we are doing our best to protect your personal information. You are important to us and we want to earn and keep your trust. Secure Shopping Cart: We use the secure socket layer (SSL) technology on our web site to protect your information when placing an order with us. This causes all transmissions between your computer and our web server to be encrypted so that others cannot intercept and obtain your personal information. You will see that your browser is locked whenever you go to our shopping cart to order an item or to complete your order. Most browsers show you a locked padlock as a symbol of this protection being active. While you are not in our shopping cart, the security is turned off so the padlock will show open at those times. Rest assured that is is locked when it is needed to be locked to protect your privacy. Our web server is handled by a major web server company with outstanding security measures. To our knowledge, nobody has ever broken into our web server to get to your private information. To make sure this never happens, we remove your information from our server several times each day, so the opportunity to obtain your credit card information is kept to a minimum. We also use the SSL security technology to retrieve your private information from our web server to our office computers. Our office computers are highly secured using the best of breed security software available to small businesses today. We never keep your credit card information on our office computers as an added protection to you. Use of Good Cookies: To make your ordering processing more convenient to you, we use a good cookie as we add items to your order in our shopping cart. This permits you to leave the shopping cart and look at other items you may want to order. The good cookies we use do not communicate with us or marketing firms to send details about your computer or your use of the Internet. These communicating cookies are bad cookies and should be removed from your computer with a good Spyware detection product. Your Internet browser and Firewall may be set too restrictive, such that they will not let you use any cookies at all on your computer. This prevents even the good cookies from being used. This harsh setting of your system will not let you use our shopping cart. If you have this experience, contact me at gene@ugr.com and I will help you get your computer set properly to permit the good cookies while still preventing the bad cookies on your system.  Your Private Information is Never Shared: We never sell or give away any private information about you to anyone, not even the software companies we represent. So, you will not get a lot of Spam from the purchases you made with us. We will also not abuse this information by sending you lots of marketing fluff. We will only send you good technical information and product information that is important. If at any time, you wish to be removed from our mailing list, please let us know and we will immediately remove you. We do not want to bother you with lots of worthless marketing information.